Privacy Policy
Last Updated: June 3, 2026
At Mount Sinai Medical Center, we know you care about the privacy of your personal information. We are providing this privacy policy to let you know how we collect, use, and share your personal information when you visit our website. This policy does not apply to our collection, use, or disclosure of protected health information (as defined by the Health Insurance Portability and Accountability Act), which is governed by our Notice of Privacy Practices.
We understand your time is valuable, and we want to ensure that you have the information you need to make informed decisions. So, we have prepared this summary to cover our privacy policy’s key points:
- What personal information do we collect? We collect information that visitors share with us and details we receive from a visitor’s device. Sometimes we, or our vendors, will use cookies or similar tools to collect that information.
- How do we use personal information? We use personal information to manage our hospital, fulfill visitor requests, communicate with visitors, and carry out other legitimate purposes.
- Do we share personal information? We share information with (1) our vendors so that they can help us with specific projects and (2) other parties for legitimate purposes, such as complying with a legal request.
What personal information do we collect?
We collect personal information that you provide us on our website, such as your name, email or mailing address, contact preferences, and requests you make. We also collect details from your device, such as your IP address, general location, and activity on our website.
How do we collect personal information?
We collect information from (1) you when you share it with us and (2) your device when you visit our website. Sometimes we have vendors collect that information on our behalf. We and our vendors may collect information using pixels, cookies, or similar tools.
How do we use personal information we collect?
We use personal information to fulfil your requests, improve our website, communicate with you, personalize your experience (which may include marketing to you), improve our offerings, and carry out other legitimate business or legal purposes. We may also use your personal information for other purposes with your consent or if we explain that purpose when collecting that information.
When do we share personal information?
We share personal information with our vendors who help us perform the activities specified above. For example, we share data with analytics vendors who help us understand how visitors interact with our website so that we can improve the visitor experience. We may also share information with others with your consent or for legitimate purposes, such as complying with legal obligations, exercising our legal rights, and addressing fraudulent or other improper activity.
Do we collect information on minors?
We do not knowingly collect minors’ personal information. If you believe we collected personal information about your child, you can contact us at the email address below to request that we remove their details from our system.
Does this policy apply to others’ websites?
Our website may include links to third-party websites. This policy does not apply to those sites because they are not under our control. You can learn more about a third party’s privacy practices by reviewing their privacy policy.
Will we update this policy?
We may change this policy from time to time in response to changing legal requirements or our evolving business practices. If we make a change, we will post an updated version of the policy on our website.
Contact Us
If you have questions about this policy or our privacy practices, you can contact us at Compliance.PrivacyOffice@msmc.com